Privacy Policy

1. Introduction

Rather Software House (OPC) Private Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information:

• Name, email address, phone number
• Company name and address
• GSTIN (if applicable)
• Payment information (processed securely through payment gateways)

Technical Information:

• IP address, browser type, and version
• Device information and operating system
• Website usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information for:

• Processing orders and delivering services
• Communicating about projects and support
• Sending invoices and payment confirmations
• Improving our website and services
• Sending marketing communications (with your consent)
• Complying with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Payment Processors: Razorpay and Cashfree for secure payment processing
• Service Providers: Hosting, analytics, and email services
• Legal Authorities: When required by law or to protect our rights

5. Payment Security

All payment transactions are processed through PCI-DSS compliant payment gateways (Razorpay and Cashfree). We do not store complete credit card or debit card information on our servers. Payment information is encrypted using SSL technology.

6. Data Security

We implement industry-standard security measures to protect your information, including:

• SSL/TLS encryption for data transmission
• Secure servers and regular security audits
• Access controls and authentication
• Regular backups and disaster recovery procedures

7. Cookies and Tracking

We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings. Disabling cookies may affect website functionality.

8. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent at any time
• Lodge a complaint with authorities

9. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Financial records are retained as per Indian tax laws.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

12. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance.

13. Contact Us

For privacy-related questions or to exercise your rights, contact us:

Rather Software House (OPC) Private Limited
Email: yawarratherkhan@gmail.com
Phone: +91 91035 49475
Address: Chinar Colony Srinagar, Zainakote, Srinagar - 190012, Jammu & Kashmir

Data Protection Officer: For data protection inquiries, email yawarratherkhan@gmail.com